Getting your joyfully unique finds from our closet to yours, wherever you are.
Hello, lovely Style Individualist!
So, you’ve found that perfect Fit & Flare dress that promises the best twirl, a pair of statement earrings that speaks your mood, or the coziest cardigan for your next chapter. We can’t wait for these thoughtfully curated pieces to become a part of your story. Now, let’s talk about how we’ll bridge the distance and bring your ModCloth treasures right to your doorstep.
At ModCloth, we believe the journey of self-expression shouldn’t be slowed down by logistics. That’s why we’ve crafted shipping options designed for your convenience and peace of mind, just as we design our collections for your comfort and character.
Your Shipping Options: Choose Your Adventure
Whether you’re eagerly awaiting a weekend outfit or planning a special look, we offer two clear paths to get your order to you.
1. Standard Shipping: The Quick & Tracked Route
Perfect for when you can’t wait to style your new finds.
- Carriers: We partner with trusted global carriers like DHL or FedEx.
- Cost: A flat fee of $12.95.
- Timeline: Please allow 1-2 business days for us to lovingly prepare your order. Once it’s on its way, delivery typically takes 10-15 business days.
- Best for: When you want faster, fully-tracked delivery for your latest style discoveries.
2. Free Shipping: The Economical & Easy Choice
Celebrate your style without any extra cost.
- Carrier: We use reliable EMS service.
- Cost: Completely FREE on all orders over $50!
- Timeline: After the same 1-2 business days of order processing, delivery typically takes 15-25 business days.
- Best for: The savvy shopper building a versatile wardrobe of blouses, bottoms, and jewelry, who enjoys a great value.
A Few Helpful Details for Your Journey
Processing Time: Every order is handled with care at our home base. We need 1-2 business days to pick, pack, and prepare your unique pieces for their journey to you.
Delivery Destinations: We ship our playful, vintage-inspired fashion globally! (Please note, deliveries to some parts of Asia and a few remote regions may not be available.)
Payment: To make checkout as smooth as possible, we accept Visa, MasterCard, JCB, and PayPal.
What If Your New Favorite Doesn’t Feel Like “You”?
We get it—sometimes a piece doesn’t play out in real life the way it did in your imagination. That’s okay! Your satisfaction is part of our promise. If something isn’t quite right, you can initiate a return within 15 days of receiving your order. We’ll guide you through the simple process to ensure a smooth experience.
Questions Along the Way? We’re here for you! Our vibrant community is at the heart of what we do. Reach out to our friendly team at [email protected]—we’d love to hear from you.
From our curated collections of mini, midi, and maxi dresses to the perfect bags and flats, we’re thrilled to be a part of your style narrative. Thank you for letting us help you dress your truth.
Happy exploring, and may your mailbox soon be filled with joy!
With love and style,
The ModCloth Team